Frequently Asked Questions

Typically, our item setup process takes 3-5 business days. Following your order submission, a Logo Brands Specialty Sales
Representative will be in contact with you to guide you through this process.

Yes. Our system will automatically notify the customer when
the order has shipped.

Our creative team will need an Adobe Illustrator, SVG, EPS, or PDF file to produce your order.

Yes, please leave the design number and name drop boxes blank and indicate in the “notes” column that you’re purchasing blanks.

For automatic replenishment, please contact a Logo Brands Specialty sales representative, who can assist you with this request.

Yes, producing custom items and colors is possible. There is a minimum order quantity needed for custom items. Please contact a Logo Brands Specialty Sales Representative to discuss your desired product/color.

At Logo Brands, "Prebook" is used for products that will be produced and delivered within 90-120 days.

At Logo Brands, "On Demand" is used for products that will be produced and delivered within 2-4 weeks.